Shipping & Delivery

We work with reliable dropshipping suppliers to ensure fast and secure delivery of your orders. Please note that delivery times may vary depending on your location, and the shipping method selected at checkout. Typically, delivery takes between 7-21 business days.

Once your order is dispatched, you will receive a tracking number via email so you can monitor your delivery in real-time. For any concerns regarding delivery delays or shipping issues, please contact our support team, and we will assist you as soon as possible.

Return Policy

At OutLuxDeals, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 14 days from the date of receipt. Please ensure that the product is in its original condition and packaging. Returns that do not meet these conditions may not be accepted.

To initiate a return, please contact us via email at info.outluxdeals@gmail.com, providing your order details. The return shipping costs are the responsibility of the customer unless the product is defective or the wrong item was sent.

Payment Methods

We accept a variety of secure payment methods to ensure a seamless checkout experience:

• iDeal — Secure payments for customers in the Netherlands.
• PayPal — Fast and secure online payments.
• Credit Cards — Visa, MasterCard, and American Express are all accepted.

How to Track Your Order

Once your order has been dispatched, you will receive an email with your tracking number. This will allow you to monitor the status of your delivery and estimated delivery date. If you haven’t received your tracking number within 2-3 business days, please reach out to our customer service team, and we’ll assist you further.

What to Do if Your Package Hasn't Arrived?

We understand how frustrating it can be when an order doesn’t arrive as expected. If your package hasn’t arrived within the estimated delivery time, please check the tracking details you received via email. If the tracking shows that your package is in transit, there may be a delay due to customs or local courier issues.

If your package is marked as delivered, but you have not received it, please contact us immediately. We will help investigate the issue with the courier and ensure that your product reaches you. We are committed to resolving any delivery issues to your satisfaction.