Shipping policy
Shipping Policy
At OutLuxDeals, we are committed to delivering your order quickly and safely. This Shipping Policy explains how we handle order processing, shipping times, and delivery services.
Order Processing
Orders are processed within 1-3 business days after receiving payment confirmation. You will receive a confirmation email with your order details and tracking information once your order has been dispatched.
Delivery Time
Estimated delivery times within Europe:
- Netherlands & Belgium: 5-10 business days
- Other EU countries: 7-14 business days
Please note that delivery times may vary due to factors beyond our control, such as customs delays or high seasonal demand.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and order size. Free shipping promotions may apply during special campaigns or promotions.
Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking link to follow the progress of your delivery. If you have any issues or questions, feel free to contact us.
Delayed or Lost Packages
If your package hasn’t arrived within the estimated delivery time, please check the tracking link first. If the issue persists, contact our customer service. We will investigate the matter and offer an appropriate solution according to our dropshipping policy.
Contact
For any questions regarding your order or our shipping policy, you can reach us at:
Email: info.outluxdeals@gmail.com
Last updated: April 2025